Decagon — Generative support agents for high-volume brands

About Decagon

Decagon runs production customer-support agents for large consumer and SaaS brands. Agents are configured on your policies, tools and tone, then handle chats and tickets at volume with an audit trail. Built for teams that already have a contact center and want an agent that actually resolves, not a deflect-only bot.

Best for

Large consumer brands that want a support-only AI layer with natural-language workflow configuration

Who it’s for

Teams looking for customer support: Decagon generative support agents for high-volume brands

FAQ

What is Decagon?

Decagon runs production customer-support agents for large consumer and SaaS brands. Agents are configured on your policies, tools and tone, then handle chats and tickets at volume with an audit trail. Built for teams that already have a contact center and want an agent that actually resolves, not a

How much does Decagon cost?

Decagon is listed as paid. Check the maker's site for current plans.

Where can I find Decagon?

Official site: decagon.ai. Listed on AigentGallery under Customer Support.

Key features

• · Paid pricing model
• · Closed source, hosted product
• · Fully managed by the maker
• · Built for Customer Support

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